Customer Testimonials
From start to finish, the entire team at Artioli was fantastic !! Many team members were available for questions and answers via phone, text and email. The buying process was efficient and smooth. Ralph was an absolute joy to work with!! I would definitely purchase another vehicle from Artioli 🙂
I had my Jeep serviced for two manufacturer recalls today. I couldn't be happier with the customer service I received. Jen Percoski went above and beyond...thanks Jen!
Great services..quick and very polite
Staff was friendly, professional and efficient. All you can ask for in a service industry
The service staff is excellent; courteous and helpful. Work is done right the first time.
Gary and the whole team was great to work with beginning to end. Give them a shot!
Artioli got my car in for service right away and kept me updated as to the progress of the repair. My overall experience was great, thank you!!!
Jennifer is wonderful as always
Met with Andrue yesterday my man showed me 2 cars and I left with a pretty one super easy to deal with and awesome dude highly recommend going to see my man andrue for your next car purchase
Great and prompt service figured out the problem with my vehicle very quickly
Walter made what normally is a long, drawn out process easy. Jesse in finance was equally as nice to work with! Thank you guys!!
Rick and Walter were great to work with.
Very happy dealing with all the people at Artioli Chrysler Dodge Ram thank you
Ralph did a great job!
Gary and Jesse were very helpful and knowledgeable in their work. Made my process quick and easy.
Professional and good service.
Great Company. Staff are super nice. Very helpful.
I have to do a shout out to Peter Gramegna for his customer service and follow through! From my first visit after numerous other Dodge dealerships visits Pete got my problem done with professionalism and customer care. From my first interaction with Pete and the whole Artioli experience it was The best. Being a business owner I knew I found my dealership for service and satisfaction! Pete I can’t thank you enough! Michael
Good very fast A++++++++
I have been going to Artioli for over 20 years for every Jeep I have ever owned (5). I am always happy. Jen diagnosed and repaired my new Jeep this week.. she spoke with me directly to explain the problem. She is fantastic. She has serviced several of my carts. She is always friendly & professional. I am very pleased with Artioli. Every aspect of their service department is the best! I would not go anywhere else.
Even though they called my husband instead of me when my car was done, and then sent me out to my car without my keys, 😂 , the service was great and the people very friendly and on the ball. And very reasonable pricing. Excellent all around given they are still working out of temporary trailers. These guys have always been great. Thanks Artioli!!
Friendly staff,fast and great service!!! will continue to take my RAM to Artioli!!
Great service, highly recommend it.
Stopped by to schedule a service and was given an appointment for the following day. Checked in the next afternoon and my car was serviced and I was done an hour later. Service advisors are always friendly and helpful.
Go see Andrue - he was great!
I hate care shopping and this dealership was a dream. Amazing staff, easily put me into a new vehicle.
I purchased a van here two years ago. I’ve travelled extensively with it. It needed a repair this year which because of the dealer warrantee was completely covered. I will continue to do business with them over anyone else. They have been consistently kind, respectful, helpful and proactive in selling and working on my vehicle. It’s a family run company and their ethics really shows in the quality of care. Highly recommend to everyone I know.
I highly recommend Artioli Chrysler dodge ram, the dealership that I purchased my vehicle in Chicopee was not concerned with my recall issue that left my jeep sitting at home for 2 weeks, because it was a " no charge" $$$$ so the soonest they would fix my jeep was November 23 !! AND they had the part in stock. Artioli didn't have my part in stock, ordered it right away and I have my vehicle up and running !!! Thank you staff for your wonderful customer care ❤️ my new dealership 👍
Great place to get your service done. We purchased one of our fleet vans from another dealer, whom of which, could not get us in for service for 4 weeks! I called Artioli Dodge, they got us an appointment almost immediately. I brought the van down (which turned out to have serious issues) not only did they diagnose the problem very quickly, but it was repaired in the same fashion. I dealt with Jen exclusively, who was fantastic! She was honest, and informed us every step of the way. I would highly recommend not only buying a vehicle from there, but ...
Jennifer and staff were very helpful and friendly. Seamless process and great customer service.
I recently just bought a f150 through Artioli. Overall a great dealership. The salesman Andrue was very knowledgeable about the truck and a good guy. Would highly recommend checking out this dealership
Had an amazing experience at Artioli! Special shout out to Andrue and Jesse for making my experience seamless! I drove an hour to buy a Mercedes in their lot and the second I arrived, I was welcomed and treated like family. Everyone is kind, transparent, and willing to work with you which is super hard to find at a dealer. Appreciate the awesome experience and would highly recommend!!
Ask for Andrew. Bought a 2020 elantra and needed my dad as a co-signer they did a great job working with us and taking their time to go over all the details. Thanks Jesse and Andrew.
Great service and extremely accommodating. Solved the problem immediately with ignition and acceleration issue. I Highly recommend them.
Kimberly in service such a pleasure to deal with. Always friendly and upbeat in her conversation. Very knowledgeable & helpful as well. Drove my vehicle out and it drove like it was brand new. Highly recommend this location for your service needs.
Quick reliable service, excellent customer service.
Jen in parts was great with communications. Had a delay in getting a part but ultimately got the part and repair was completed to my satisfaction.
The customer service and overall experience of buying my new truck was excellent. Everyone involved in the process could not have been more helpful.
Jen was very friendly and helpful. Great experience and I appreciate how kind and embracing she was!
Despite the tragic loss of their facility a few months back, they are making due with temporary offices and another service area on the lot to continue their service dept. Everything worked out for me and I even spoke with sales about ordering a new Charger. Special thanks to Jen in service who took care of my oil change servicen and the rest of the team!
Service was scheduled for 9am , my vehicle went in for 9am . No waiting no delays. Artioli did an inspection of my vehicle and noticed my Dodge Ram is in need of a tuneup, gave me the information and cost. With no pressure in getting work done. Simply bring the vehicle back when you are ready.
Walter and the team made the purchase of my new truck a breeze!
Service was excellent, Jenn made everything go smoothly. Will always bring our vehicles to to Artioli.
Had quite a bit of service done here. Jen in the service office is amazing.
Ralph and Rick was a tremendous help in my truck-buying experience. Although I had to wait for the title to come in for the vehicle, they were great with communicating. Once my title came in, I was in and out in an hour with the exact truck I wanted!
Great customer service, clean and organized establishment. I was given a tutorial on all the features of my new vehicle by Walter. At signing, everything was explained. I am very pleased with Artioli, much better that the previous dealership I dealt with.
Leo and his crew at Artioli Dodge are extremely professional and work efficiently to get the job done in a timely manner. I recently had my Jeep serviced. I was updated regularly, and the vehicle is now driving beautifully. Any experience I have ever had with Artioli has been a great one. I would highly recommend their services!
Ralph and Rick are top notch. We pretty much put together the deal on a new car from 200 mikes away. I thought for sure there would be add ed cost or under payment on my trade. That didn't happen, the deal went forward just like we discussed. Excellent service and I couldn't be happier with the honest deal!!
As a business owner I know most people only leave a review if something bad happened, and they don't waste time to post a positive review. I bought from Artioli years ago. I live an hour away now, but I decided to give them a try once again. I'm so glad I did! Steve the Sales Manager really went the extra mile for me! Steve was professional, and helpful. Steve then had Mr Eastwood ( No relation to Clint) finish the deal. Mr Eastwood was professional, funny, and a really nice guy. He's someone I would want to ...
I purchased a used jeep and I wanted to have it looked over by a Jeep dealer. Pete in service was very courteous and answered all my questions and concerns I had. He also kept me well informed. Your dealership has my business in the future!
My Jeep Liberty was brought there by the dealer I bought it from for repair of a coolant pressure problem , they had been working on it prior to the fire they had in the service dept and parts of it were in the fire, they were able to put a replacement engine in it and now it’s back on the road, thanks to Leo and Jen and the guys in the service dept for their effort with the main building gone they are working out of small garages and trailers on the property, not the most ideal conditions but ...
We had a little problem with our airbag light/sensor coming on. Was able to make an appointment quickly and brought the truck in. It was diagnosed and the part was in the next day. Great staff!
I brought my jeep sahara from Artioli Dodge almost 3 months ago.Shortly after i brought the jeep the dealer had burnt down in flames.Dan my salesman had done the best he could under the circumstances.Finally received my floor mats yesterday 7/26.And i gave dan and the dealer a rating of 5.He did the best he could under these circumstances.
I brought my vehicle in for service and they were so easy to deal with. My service representative was Kimberly and she was super helpful and after talking to her for a few min a realized she really knew her cars and was very good at her job. My car was fixed in a few days ( cheaper than I thought ) and I was impressed. I would recommend these guys to anybody. Tony. AGAWAM MASS.
Can't recommend this service team enough! Artioli Dodge has consistently provided great service for my 2017 Ram 2500 Diesel. Their techs are super savvy, and always willing to explain the details. Plus the folks at the font desk (Leo & Kimberly) always follow through with their promises, are prompt, and are courteous. Speaking from experience, I have had other HD Ram service at other local dealerships (Simsbury) that was terrible. Unfriendly service reps....Techs that couldn't even do a brake change right. Just night and day difference with Artioli. Bottom Line - if you have a HD Ram and need ...
