Customer Testimonials
Best dealership in the western mass and northern ct area. Sales folks and ownership of this dealership are professional and deal honestly with the customers.
Update- Joe, one of the owner’s, called to apologize for the experience we had with his family owned business. He acknowledged we should not have been charged for services that were not performed and refunded those charges. He let us know he spoke with the technicians involved who explained their difficulties they had with our vehicle. He let us know the different scenarios that might have happened. We want to thank Joe for taking the time to reach out and make things right. That’s what a good business owner does. Thank you Joe.
I just purchase a pre-owned vehicle from the Artioli family. Excellent service, helpful team & loving my new ride. Will definitely buy from them again in the future!
I have been doing business with Artiolis my whole life. They BY FAR are a GREAT Dealership to work with. Check out EVERY Other Review Site to see the REAL Reviews.
Sales: I purchased my 2013 Nissan Maxima used and the sales guy was Ralph, he was a cool guy. He definitely knew is stuff and he was very patient, kind and funny when the time called for it. I would have probably bought the vehicle anyways but he added that secure feeling you need when you are not 100% sure of what you are buying will be worth it. Thanks again guys! You're the best Ralph. Service: As nice as the car was, it had a little grit on it and the guys at the body shop cleaned it right up. ...
I have purchased or leased several vehicles from Artioli and I am very happy with the way I was treated. No pressure and they do not pressure you to purchase all those extras.
Today, my wife and I purchased a certified pre-owned 2012 Chrysler Town and Country from this dealership. The folks who work there are very nice and professional, but be warned: they ARE in sales and know what they are doing! My sales person, Ralph, bent over backwards to get my business. Pun intended...as the poor guy had to go to an emergency chiropractic visit when he twisted his back...BUT he still came in to work and was there to help me with all my probing questions. A+ customer service just for that! Since this is a business, they exist ...
I am happy I took the hike to Enfield for this amazing experience! I was online looking at Ram 1500 trucks and decided to just do an Internet inquiry about one Artioli had in stock. I hit submit and literally within 5 minutes Rick M. called with a no pressure approach which was refreshing. Within 24 hours, we were driving off in the best looking truck in town. (I'm sure you can get a nice truck too, but mines better! 😉 Gary V was friendly, helpful and knowledgeable when I took delivery, and Chris G the F&I guy was straightforward ...
Had alot to pick from for a great price for trade in and a great rate on loan in twenty minutes great sales staff third car from Artioli will be back
Saturday, 6/27/2015, purchased a used car from Artioli Chrystler Dodge in Enfield Ct, that dealer ship as insane, mobbed with people, and cars were moving at a heartbeat, we spent about 3 hrs with all the confusion, but got thru everything, sales, financing, and delivery, don't know how we did it but everything worked to perfection I don't know how the salesperson kept tract of what was going on, ( Gary Vega ) awesome job !!!!! Joe THANK-YOU, your staff is great !!! Pizza was just as good...Very friendly and polite service...Thank-you, Roland and Loree Fitzgerald....
Everyone at Artioli Dodge was very friendly and nice! Jesse, our sales person, went out of his way to be very helpful. I wIll definitely go back again!!!
I recently bought a 2012 Dodge Avenger from Artioli. I have less than perfect credit and Chris worked hard to get me an amazing deal on this car. Gary, the salesman, was very friendly and helpful. I went by myself and when I told them I wanted my father (He's much better with cars than me) to look at it before I made a final decision, they suggested I just take the car to him. I was floored. The car has only minor issues and they're being amazingly helpful and prompt to get them fixed. I am just awestruck ...
I have purchased several cars and trucks from Artioli and I will never look anywhere else and the loyalty goes both ways . They treat me like family when I am there and promptly take care of any needs I have. Service usually can find a way to squeeze me in so it works for everyone's schedule and the prices are more than fair. I don't plan on buying a new car soon but when I do I will be going back to Artioli.
To start with, Artioli dodge employees are very friendly, and they did give us a great deal, they gave us more than our trade was worth on kbb and Edmunds. As far as paying off our trade, we traded in our Nissan juke on 11/22/14, we were at the dealership on 12/06/14 to have winter tires installed on our new charger, and I talked to Chris the finance manager about the payoff, he assured me that a check had been cut and put in the mail on 12/01/14. Well last week on approx.,12/18/14 I checked again and the juke still wasn't paid ...
This is our first car buying experience with Artioli, but it will probably not be our last. Eric, our salesperson, was easy to deal with, and Phil made it easy for us to think about our decision for a couple of days before making the purchase. I never once felt pressured into buying a car before I was ready to. Perhaps the most pleasant surprise was meeting with the finance person. I was dreading that moment when they try to sell you everything under the sun. Again, the experience was easy! The price of the vehicle was right, and I ...
I have a 2013 Ram 1500 Big Horn and had a problem with the radio in my vehicle, once I contacted Joe Artioli he went above and beyond to the correct the problem. I would highly recommend this dealership to my friends and family. They do what it takes to satisfy their customers.
Great service throughout my entire experience dealing with Artioli Chrysler Dodge. I was looking for a new Dodge Dart and am very happy with my purchase. I had the pleasure of working with Ralph Eastwood. He was very accomodating and asked the right questions in order to find me a car that fit my needs. The whole process of going in, looking at a car, test driving, and buying took a total of two days! I bought my car on a Friday and was able to drive it off the lot on Saturday. High level of customer service.
A+ service. We have purchased two vehicles from Artiolis after our friends bought theirs. They all have been great!!! Would not go anywhere else ever again... As long as they keep up the great deals and service!!!!
I shopped all the dealers. Emailed and went in with my wife to 6 diff local car dealerships. This dealership by far was better. They were all NORMAL. From the emails to the staff, they were excellent. I bought my Charger from Gary, he was totally different than the other salespeople I went to and Joe Artioli came out to meet me and explained the process and made me really feel comfortable. Thanks for the great SERVICE and sales!!!
I have purchased 3 vehicles from this dealer and couldn't be happier. I bought a Challenger, Charger and a Ram pickup from Artioli. They also performed all of the vehicle maintenance as well. A few thoughts are: 1). This is not like a giant dealership under an umbrella. Customers are not just numbers. It's unusual to get decent customer service these days especially after the sale. 2). They made the sales process easy. It wasn't hours of intense backroom negotiating where I felt like I was siting in the back seat. I was able to negotiate the price i wanted ...
My family has been buying from Artiolis for years. I have been to a few other car dealerships in the past. Bobby S our salesperson was awsome!!! He helped us get to a payment that worked for us. The other dealerships all told me they couldnt do it. I than had a sratch 3 days later and went back and met Leo the service manager. He had the buff the scratch and it came out great... Thank you all who work there, it wasd a great experiance...
