Customer Testimonials
Great service went without a appointment for oil change and they also pair my phone. I was in and out in no time
I brought my vehicle in for an oil change / tire rotation. I also had an open recall. Both were completed 2 hours earlier than expected. I appreciate the excellent, prompt service. Thank you.
I needed nothing except for a key with remote buttons that work. And I got that. OEM, superbly installed.
Outstanding customer service by the repair department! Friendly staff on the phone, and in person. Went above and beyond to get my car running again for me. Truly appreciate their efforts.
Really nice staff , friendly and helpful. I was in and out quickly
Love this place! Ralph and Chris went above and beyond to get me into my new car! Highly recommend to anyone who needs new wheels!!
The 2021 Ram is the third vehicle I've purchased from Artioli. Great staff, easy to work with. Thanks Walt for getting me in a spitfire orange big horn!
Great service with a friendly and knowledgeable staff .
Outstanding dealership. I’ve bought many vehicles from them and they always treat me very well. They go above and beyond. I would highly recommend them to anyone. If your looking for a good salesman see Gary Vega.
The staff there is so friendly and helpful. It took a day and a half for me to be in my new vehicle!!!. Thank you Artioli!!!
Gary was a great salesman and the service department always goes above and beyond to accommodate you!
They were very helpful. Jennifer in the service department was open and honest about the repairs. Costs and time to fix it. We would definitely bring our Jeep there again. Thank you
Service and sales my 2019 dodge journey was the eighth car I bought for them since 1983 and I’ve been pleased all along
The transmission failed on my 2019 Ram 1500 that I needed for a long distance trip in10days. I took it to Gengras where I purchased and I was told that b/c I didnt have an appointment, it would be 2weeks before they could even look at my truck and several more weeks of back and forth with FCA on approvals and waiting for parts. Not satisfied, I called Artioli who took me immediately and quickly diagnosed that I needed a new transmission and went ahead and ordered it. This was impressive because while Gengras told me they would have to ...
Nice people to deal with until upper management decides to be greedy and rip off the customers. They told me that the bearing and left front axle needed to be replaced, special order parts. They told me that it would cost $4,000. Today I went to NAPA in Windsor Locks and picked both parts, the bearing was $197.99 and the axle was $124.19
We had a great experience with our salesman Walter White...
The Service Department was great to work with!
Did a great job thanks
Leo and his staff there at Artioli are the best. They always make you feel like a VIP and go the extra mile. Dan the (service writer) was great, he kept me updated through the entire process and even made a few recommendations (which I appreciate) and even had time to take care of those as well before I picked my truck up. Great job like always. I would also like to give a shout out to Vic and his staff in Parts who also have jumped in on a few things for me and were able to deliver.👍Thanks ...
Very friendly and helpful. Very good experience.
The service was Great they put me in a loaner right away the work was done to my satisfaction I’d give them an A+ rating
Getting the parts in took longer than expected, but they treated me very well.
Awesome truck and a better experience! Joey and team took great care of me from ordering the new truck to delivery day!
Great service on my van. I have used Artioli for all my dodge parts and service since 1999
Ralph was excellent and found me the exact pickup truck I was looking for. The process of trading in my 39-month lease was seamless and easy. I was able to spend an afternoon trading my old lease in and left with a new truck in a very reasonable amount of time. Highly recommended!
Awesome service every time if it’s not right they make it right! A 10 for sure!
Amazing customer service!!! Ralph went above and beyond and I want to thank him and the whole staff for being so amazing.
I had a really great experience. My lease was coming to and end in the next month and I decided I wanted to purchase a new truck. I had used the same dealer for the last few cars but they were out of state which complicates registration and delivery. I wanted a Ram 1500 and used Truecar to help find one. Artioli had the largest selection and the best price for the truck I wanted. I used my credit union for financing but Artioli still helped me by seeing if they could find better finding or incentives to further reduce the ...
employees are professional
Had quick and awesome experience
Great, friendly service for my RAM and Jeep needs.
I brought my car in for an oil change and rotate my tires. They had my car done in a very timely manner. The price was also less than what I was originally quoted.
My family collectively has purchased 5 vehicles from Artioli. The sales group are friendly and knowledgeable. I have my vehicles only serviced at Artioli because I know I will get honest and friendly service.
Great service friendly people.
Couldn’t ask for a better buying experience, Gary was awesome, and treats you like an actual person rather than a pay check. Highly recommend Gary and the rest of the staff at Artioli.
Great staff! Overall down to earth and was very fair. Walter and Jessie were great to work with. Would definitely buy from them again.
I have been going to Artioli dodge to service my vehicles for almost 20 years. They are fair and very professional. It is a great local family owned business that is continually giving to the community! I have recommended them to family members!
I bought my 1st truck from them yesterday and the experience was perfect although there was an extensive wait to sign the paperwork my salesman Walter did his best to keep me entertained , once I got to the paperwork process Jesse made it smooth and quick. The customer service and buying experience were top notch. can't say enough good things about them
Great friendly service. This is my second vehicle i bought from Artioli Dodge. Would recommend to anyone to go there.
Bought a 2021 Ram 1500 Limited from Artioli. Dealt with Steve and Walter, both were very easy to work with. Great overall experience. Gave us exactly what we wanted on our trade iand a VERY fair price on our new Truck. Thanks again guys.
Couldn’t be happier with the staff at Artioli. Gary in sales and Chris in finance were excellent to work with. Both very professional. Financing was painless and the overall process wasn’t pressured. We will definitely be returning in the future!
Great service
Jennifer in service department went way beyond all expectations to help me with a problem with a warrantee issue with my Jeep. Artioli is one of the few dealerships that delivers on a promise of customer service and just won a new customer.
Great staff and a positive experience. Awesome people!
I bought a 2016 Chrysler 300S from Artioli Dodge almost 2 years ago. The car has been fantastic, and am super glad I bought this car. The car developed a dash brake light issue, that ended up just being a faulty brake fluid sensor. I called to make an appointment to get my car serviced. I chose a time, a few days later, for my appointment. When I arrived the service advisor, Jennifer, treated me like I worked there. The service department is second to none. Shortly after the service department found what the issue was, I as informed that they had ...
I purchased a Dodge Ram 1500 a year ago and complete satisfied with vehicle and was treated great by Ralph the salesman. Take it there for regular check ups oil changes ECT. John service advisor was great.
Amazing set of folks! Very honest and very trustworthy. Ralph and Chris are two admirable men, they helped me find my first car at the best possible rate. if you are looking for your first or any car in particular this is your place! Big thank you to everyone at Artioli ❤️
Just picked up my second truck from Artioli. Each time was a truck other than a Dodge and they still were amazing and provided exceptional treatment. Ralph really went above and beyond and made the process a really smooth and pleasant experience.
Fast and friendly service. I am grateful for their continued honesty, respect and personal care.
First rate service. In and out exactly on time for my oil change, tire rotation and safety checks. I am consistently impressed with Artioli service.
There was a mishap during a transmission service. Artioli took care of all problems and in the end I received an excellent service. Wonderful people, great business!
Would not bring my car anywhere else!
Best dealership in the western mass and northern ct area. Sales folks and ownership of this dealership are professional and deal honestly with the customers.
Update- Joe, one of the owner’s, called to apologize for the experience we had with his family owned business. He acknowledged we should not have been charged for services that were not performed and refunded those charges. He let us know he spoke with the technicians involved who explained their difficulties they had with our vehicle. He let us know the different scenarios that might have happened. We want to thank Joe for taking the time to reach out and make things right. That’s what a good business owner does. Thank you Joe.
I just purchase a pre-owned vehicle from the Artioli family. Excellent service, helpful team & loving my new ride. Will definitely buy from them again in the future!
